Questions about your Kronos solution? Kronos Support Services is here to help, providing software and equipment support online or on the phone when you need it. With a variety of support options available, you get the level of support your team needs to ensure your applications run at optimal performance.
View the Kronos Support Offerings matrix for details outlining each level of support services, including our PLUS Support, which includes a dedicated senior-level specialist providing proactive, preventive support and complete issue tracking and management up to 24/7/365. Plus, our Kronos Customer Community provides online tools that let you easily access documentation, service releases, and technical advisories, and provides a forum where you can communicate with peers, open a case, and more 24/7.
Learn about the major benefit of this plan - your own senior-level technical account manager - and what you'll gain from upgrading to this level of support.
A concise overview of the features of Kronos Platinum Plus, Platinum, Gold, and Gold Plus support offerings.
The Kronos Community helps you make the most of your Kronos solution by putting tools and resources at your fingertips in a collaborative, intuitive online space — a space that makes opening a case and accessing support easier than ever.