Workforce Task Management

​Simplify Store Execution with One Easy-to-Use Platform

True integration keeps revenue, margins, and compliance on track.

Until now, retail and hospitality organisations have managed store execution and task management with manual or nonintegrated systems, resulting in lost productivity and communication challenges between corporate and locations. With field management and corporate lacking the visibility to hold locations accountable, it’s no wonder that revenue, margins, and compliance are negatively impacted.

Streamlined store execution through a proven four-step process.

Workforce Task Management

Create: Ensure consistency with guided workflows

Corporate can easily create and manage projects in a consistent manner using an intuitive workflow that guides them through the process of creating projects, tasks, and sub-tasks. Corporate can assign projects to a particular location or group of locations, and by department, prioritising projects at three levels. Finally, they can attach documents, URLs, and images to provide direction for accurate execution.

Workforce Task Management

Approve: Enable gatekeepers to make efficient, informed decisions

Kronos® Workforce Task Management™ provides gatekeepers with the right amount of information to approve or defer projects. At a glance, they can see which projects are a priority (e.g., product recalls) and quickly release those to be executed. This approval process not only improves gatekeeper efficiency, but also ensures that stores receive projects in a timely manner so they can execute according to the predetermined timeline.

Workforce Task Management

Execute: Streamline communication and drive productivity

Managers have instant access to an organised project list to track assigned projects and related tasks and sub-tasks. They can assign tasks to individual employees and track how long the tasks take to complete. Managers can easily access the URLs, documents, and images that corporate attached when creating the project and attach their own image once the project is completed, improving consistent execution across locations and compliance with corporate requirements.

Workforce Task Management

Verify: Identify at-risk projects and track compliance

Dashboards give field management and executives access to information specific to their roles and responsibilities. They can proactively identify at-risk projects by viewing real-time colour-coded status indicators for all active projects that have been released to the locations in their domain. Stores are held accountable for completing projects on time and consistently across locations, ensuring compliance, especially around the completion of emergency-related projects.

Increase accountability and productivity with a comprehensive, integrated solution

When field management and corporate lack visibility, it’s impossible to hold locations accountable for timely and consistent project execution. Unclear or uninformed communication between corporate and locations shouldn’t be an excuse for stores not meeting corporate expectations – and with Workforce Task Management, it’s not.

  • Productivity

    Streamlined communications between corporate and stores increases productivity

  • Visibility

    Detailed labour forecasts are broken down by direct and indirect labour

  • Increased sales

    Sales increase as tasks are completed on time and consistently across locations 

  • Mobility

    Mobile functionality means managers can assign tasks by tablet while walking the store