Kronos for ITeS

A preferred destination for Information Technologies Enabled Services (ITeS), India continues to be a leader in the global sourcing industry. With an estimated market size of US$ 28.15 billion, India’s ITeS represents the largest segment of the country’s IT industry with 3.1 million jobs. Despite this growth, India’s ITeS organisations are under intense pressure to increase profits in the face of expanding competition, commodisation of services, and escalating employee costs and turnover.

This industry brief describes how Kronos for ITeS provides the complete automation and real-time visibility and how ITeS organisations need to more effectively manage their largest controllable expense — the workforce — for competitive advantage and bottom-line results.