Kronos posed a series of questions to the Research Director at IDC Retail Insights, to get insight on the impact of mobile technology on workforce management:

Mobile Technology
  • How will the pervasiveness of mobile devices transform the way retailers manage their workforce?
  • What benefits can retailers expect to achieve through the use of mobile solutions?
  • How are consumers evolving and how can workforce management solutions help retailers cater to their needs?
  • Why is an integrated, configurable solution so important when it comes to retailers achieving the value from a workforce management solution?
  • Now that the economy is showing signs of recovery, what's the best way for retailers to secure funding for their workforce management initiatives?