Workforce Management RESET

Strategy and Implications for Changing Times 2020

Learn what this collaborative study by Kronos India and SHRM India says about Workforce Management Strategies and Implications in these Changing Times.

The Workforce Management Reset 2020 study explores the various challenges organizations are dealing with in managing their workforce ( remote staff, workplace staff and composite staff) and how they are gearing up to address them. It identifies and reinforces how human wellness in the form of employee health and safety has emerged as paramount and become critical to all current organizational initiatives and priorities. The study results outline a clear and distinct set of needs emerging for each of the aforesaid workforce categories, irrespective of industry, organization size or other factors.

More about this analyst report

Few of the findings:

  • More than 90% of organizations are witnessing workforce shortage primarily arising out of temporary migration of labour and quarantine / isolation norms
  • 52% service organizations feel capturing employee availability and preferences will be key to enabling workplace staff
  • Top measures of workforce productivity include: Flexible work timings (66%), Multi-skilled / Flexible workforce (49%) and Rewards & Incentives (49%)
  • More than 1/3rd organizations believe visibility to daily employee costs will help optimize it
  • Cloud technology (60%) and Workforce / activity monitoring (49%) for remote staff while Contactless Entry /Exit / Attendance (52%), and Scheduling & Staffing solutions (48%) for workplace staff emerged as the top enabling technologies
  • 44% organizations believe that remote working policy will be key to enable the workforce